Our Policies

At Pacific Avionics, we pride ourselves on providing an extremely high level of service and quality. If for any reason you are unhappy with the service you have received or the quality of the equipment, please contact us as soon possible.

Order Processing

Currently, orders may be submitted in one of the following manners:

  • Phone (808) 834-7000 (Hours of 9:00 to 4:30 PST) - Best method to ensure availability of item to order
  • Fax (808) 834-7001 (24 hour operation)
  • E-MAIL (Orders will be processed immediately - confirmation will be sent)

Payment Options

  • We Accept All Major Credit Cards
  • C.O.D.'s available with pre-approval.
    (NOTE: This option available for shipments to established corporations within the U.S. only. IF YOU WOULD LIKE TO BE PRE-APPROVED FOR C.O.D. SHIPMENTS, PLEASE SUBMIT CREDIT REFERENCES)
  • For corporate accounts, you may apply for an open Net 30 account by asking a credit application, completing it and fax to (808) 834-7001.

Shipping Information

  • All major shipping services available **
  • Worldwide shipping daily.

** PLEASE NOTE: WE CANNOT SHIP PACKAGES BY US MAIL

Warranty Information

  • 3-6 month "NO-HASSLE" warranty on most items. Please contact us for exact warranty period of specific items listed.
  • Many warranty replacements available from stock.
  • Warranty repairs handled quickly and courteously. Please contact us prior to shipping items back for warranty repair to receive an RMA number.